Brigade Quartermaster's goal and commitment is your 100% TOTAL SATISFACTION with their service and products. If you are not happy with your purchase, please return the item to them within 30 days for your choice of replacement, credit to your bankcard, credit to your BQM account or a full refund of the merchandise purchase price. If they made an error in anyway on your shipment, they will gladly send you a 10% Mistakeproof Discount Coupon good on any future BQM purchase. No hassles, no questions. Just prompt, cheerful handling of your request.